Privacy Policy

Website: https://yumpakistan.pk/ At Yum Chinese & Thai (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and place orders on https://yumpakistan.pk/.

1. Information We Collect

We collect personal information that you voluntarily provide to us when placing an order, registering an account, or reaching out to us. This includes: Contact Details: Name, email address, phone number, and delivery address. Order Details: Information regarding the food items ordered, order history, and delivery instructions. Payment Information: Payment verification status (we do not store full payment card details directly; transactions are processed securely via third-party payment gateways). Technical & Usage Data: IP address, browser type, device information, and site navigation patterns collected via cookies and analytics to enhance user experience.

2. How We Use Your Information

We use the collected information for the following purposes: • Processing, fulfilling, and delivering your food orders. • Communicating with you regarding order confirmations, updates, or customer support inquiries. • Improving website functionality, user experience, and visual layout customization. • Sending promotional offers, operational notices, and updates (only if you have opted in). • Preventing fraudulent transactions and ensuring website security.

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following operational scenarios: Delivery Partners: Sharing your contact details and address with our internal delivery drivers or designated 3rd-party delivery services to execute your order. Payment Processors: Securely sharing payment transaction details with payment gateways for verification. Legal Requirements: Disclosing information if required by law or to protect our legal rights, property, or customer safety.

4. Data Security

We implement strict technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage system is 100% secure.

5. Cookies

Our website uses cookies to maintain session states, remember your cart items, and analyze traffic patterns. You can choose to disable cookies through your browser settings, though some website features may not function as intended.

6. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us through our official customer care support channels listed on https://yumpakistan.pk/.